5 |bookshelf.payroll.org
PayrollOrg BOOKSHELF Frequently Asked Questions
Q. Can I add an icon for the PayrollOrg Bookshelf to my smartphone’s home screen?
A.
Yes. To make the PayrollOrg Bookshelf readily viewable and accessible from your mobile phone, you can add an icon. For
an iPhone, open the Safari browser and enter bookshelf.payroll.org in the address bar. Touch the Action Key at the bottom
of the screen (square icon with the arrow). The “Add to Home Screen” button (a plus sign enclosed in a square icon) will
create a shortcut on your home screen. Pressing the “Add to Home Screen” button also allows you to name your shortcut.
The process for adding an icon for an Android smartphone is similar.
PRINTING
Q. Can I print from the online publications?
A.
Yes. You can print directly from the ereader, or you can download and print certain publications, including The Payroll
Source® study guide version, Payroll Practice Fundamentals, Guide to Local Payroll Taxes, Guide to Federal and State
Garnishment Laws, Guide to Federal and State Wage &Hour Laws, Payroll Currently, and PayState Update. For more
information about printing, see the How to Use the Bookshelf guide at https://bookshelf.payroll.org/help/.
ANNUAL SUBSCRIPTION, RENEWAL, AND COST
Q. Does my annual 1-year subscription start at the beginning of a calendar year (January 1),
when I purchase it, or when I first use it?
A.
Your 1-year subscription begins when you purchase it. It is not based on the calendar year or when you first start using
your subscription. For example, if you purchased your subscription on July 1, 2025, but do not use it until August 10, 2025,
you will still have access only through June 30, 2026.
Q. How do I know the expiration date for my subscription?
A.
Your profile on the PayrollOrg website (sign in to payroll.org required) includes a feature called “My Subscriptions” that
allows you to easily see your subscriptions and their expiration dates. After signing in, click on your name to go to the
“My Account” page. You will be able to access your subscription information from this page. You can also consult your
purchase email or contact PayrollOrg Customer Service at 210-224-6406 or customerservice@payroll.org.
Q. If I renew my subscription before it ends, will the new subscription date begin with the
renewal date or the end date of the previous subscription?
A.
A renewed subscription begins when the previous subscription ends. For example, if your subscription runs through
June 30, but you renew in May, the new subscription will expire at the end of the following June. You are not penalized for
renewing early.
Q. Do I need to be a PayrollOrg member to purchase Payroll Source Plus®, and are there any
discounts available when I purchase or renew?
A.
You do not have to be a PayrollOrg member to purchase Payroll Source Plus®, but PayrollOrg members receive the largest
discount. Also, when you renew your subscription to Payroll Source Plus® before the expiration date, the cost is reduced by
15%. To receive an even deeper discount, you should consider the multi-user licenses for three or more people at the same
company or in the same local chapter (prices decrease the more licenses you buy). You could also consider alternative
products that do not cost as much, like Federal and State Payroll Compliance Resource or The Payroll Source® Online.
PayrollOrg BOOKSHELF Frequently Asked Questions
Q. Can I add an icon for the PayrollOrg Bookshelf to my smartphone’s home screen?
A.
Yes. To make the PayrollOrg Bookshelf readily viewable and accessible from your mobile phone, you can add an icon. For
an iPhone, open the Safari browser and enter bookshelf.payroll.org in the address bar. Touch the Action Key at the bottom
of the screen (square icon with the arrow). The “Add to Home Screen” button (a plus sign enclosed in a square icon) will
create a shortcut on your home screen. Pressing the “Add to Home Screen” button also allows you to name your shortcut.
The process for adding an icon for an Android smartphone is similar.
PRINTING
Q. Can I print from the online publications?
A.
Yes. You can print directly from the ereader, or you can download and print certain publications, including The Payroll
Source® study guide version, Payroll Practice Fundamentals, Guide to Local Payroll Taxes, Guide to Federal and State
Garnishment Laws, Guide to Federal and State Wage &Hour Laws, Payroll Currently, and PayState Update. For more
information about printing, see the How to Use the Bookshelf guide at https://bookshelf.payroll.org/help/.
ANNUAL SUBSCRIPTION, RENEWAL, AND COST
Q. Does my annual 1-year subscription start at the beginning of a calendar year (January 1),
when I purchase it, or when I first use it?
A.
Your 1-year subscription begins when you purchase it. It is not based on the calendar year or when you first start using
your subscription. For example, if you purchased your subscription on July 1, 2025, but do not use it until August 10, 2025,
you will still have access only through June 30, 2026.
Q. How do I know the expiration date for my subscription?
A.
Your profile on the PayrollOrg website (sign in to payroll.org required) includes a feature called “My Subscriptions” that
allows you to easily see your subscriptions and their expiration dates. After signing in, click on your name to go to the
“My Account” page. You will be able to access your subscription information from this page. You can also consult your
purchase email or contact PayrollOrg Customer Service at 210-224-6406 or customerservice@payroll.org.
Q. If I renew my subscription before it ends, will the new subscription date begin with the
renewal date or the end date of the previous subscription?
A.
A renewed subscription begins when the previous subscription ends. For example, if your subscription runs through
June 30, but you renew in May, the new subscription will expire at the end of the following June. You are not penalized for
renewing early.
Q. Do I need to be a PayrollOrg member to purchase Payroll Source Plus®, and are there any
discounts available when I purchase or renew?
A.
You do not have to be a PayrollOrg member to purchase Payroll Source Plus®, but PayrollOrg members receive the largest
discount. Also, when you renew your subscription to Payroll Source Plus® before the expiration date, the cost is reduced by
15%. To receive an even deeper discount, you should consider the multi-user licenses for three or more people at the same
company or in the same local chapter (prices decrease the more licenses you buy). You could also consider alternative
products that do not cost as much, like Federal and State Payroll Compliance Resource or The Payroll Source® Online.
