6 |bookshelf.payroll.org PayrollOrg BOOKSHELF Frequently Asked Questions Q. Can I share my subscription? A. No. When you purchase a subscription, you are buying an individual or single-user license in accordance with PayrollOrg’s intellectual property protection policy. See the separate Terms and Conditions of Use. You use your PayrollOrg ID or username and password to sign in and you will see that stamped on your file along with the PayrollOrg copyright to protect against use infringement. Q. How do I justify the cost of Payroll Source Plus® to my employer? A. PayrollOrg offers Payroll Source Plus®, an online payroll compliance and research-ready library, at a competitive and affordable price for payroll professionals. Online competitor publications are typically two to three times this cost and may include services you do not need. At PayrollOrg, we have a unique combination of expert staff who contribute to the publications. Our staff attorneys research, write, and update the publications. Our Government Relations team works directly with government agency leaders and lawmakers, making sure we have the latest information, and that the payroll impact is known. Finally, our expert payroll trainers, who are all payroll practitioners, explain the practical impact of compliance requirements, with detailed examples. With this dedicated team all contributing their first-hand knowledge and expertise, we feel the quality and value of the products is far superior to competing products. You do not have to be a PayrollOrg member to purchase Payroll Source Plus®, but PayrollOrg members receive the largest discount. Also, when you renew your subscription to Payroll Source Plus® before the expiration date, the cost is reduced by 15%. To receive an even deeper discount, you should consider the multi-user licenses for three or more people at the same company or in the same local chapter (prices decrease the more licenses you buy). You could also consider alternative products that do not cost as much, like Federal and State Payroll Compliance Resource or The Payroll Source® Online. Q. Will the cost of my subscription drastically increase every year I renew? A. No. PayrollOrg increases the prices on products and services in line with annual consumer price index increases. While you can expect a modest increase when you renew, you will not be surprised by an enormous increase in your subscription price. MULTI-USER LICENSES Q. How do I purchase Payroll Source Plus®, The Payroll Source® Online, or Federal and State Payroll Compliance Resource for multiple people? A. For significant cost savings, a multi-user license is available for three or more people at the same company or in the same local chapter. This is a smart option for payroll departments and other groups, including local chapters. PayrollOrg members receive the largest discount and will pay less than half the cost of a regular subscription if they have three or more users. Only the purchaser of the multi-user license needs to be a PayrollOrg member to receive the member price for all users in the group. For example, if you have three people buying a multi-user license: one member and two nonmembers all three will each pay the member price as long as the PayrollOrg member places the order. Each person uses his or her own PayrollOrg ID or username and password to access his or her own subscription. Q. Do I have to buy multi-user licenses in certain increments? A. Multi-user licenses start at three people at the same company or in the same local chapter. You can buy additional licenses in any increment if the users are at the same company or in the same local chapter. Other companies often require you to buy a larger number of minimum licenses and in certain increments (e.g., 10, 15, 20). PayrollOrg does not require you to buy licenses you will not use and do not need. Pricing is set incrementally (for 3-5, 6-10, 11-20, 21-50, and 51-100 users) and decreases at each level (i.e., the price per user is lower the more you buy). Q. How do I activate a multi-user license? A. Contact Customer Service by phone or email to set up your individual users. All activation codes are good for one year from the date of purchase. The code must be redeemed within 15 days of purchase for a full year of access. Once licenses are purchased, they cannot be refunded.
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