6 |bookshelf.payroll.org
PayrollOrg BOOKSHELF Frequently Asked Questions
Q. Is there an auto-renewal feature I can use for my subscriptions so I have uninterrupted
access?
A.
Yes. To set up auto-renewal, sign in to your account on the PayrollOrg website and click on your name to view your
account information. Click on “My Subscriptions.” From there, select the subscription you would like to have auto-renewal
for. You will then see a toggle button that will allow you to turn the auto-renewal feature on.
Once auto-renewal is selected, you will receive an email confirming your enrollment. You will be sent a notice 30 days in
advance of your renewal date. The Auto-Renewal Terms and Conditions explain more about how the feature works.
Q. I’m considering purchasing a product on the Bookshelf. Where can I get more information?
A.
If you want to learn more about the Bookshelf, there are a wide variety of resources on the Help tab, including a 60-minute
tutorial webinar, a How to Use the Bookshelf guide, help videos, and these FAQs (see “More Information” on page 8
for links). If you are a member of PayrollOrg, you use the Bookshelf to access Payroll Currently, which you receive as a
membership benefit.
Q. How do I find the purchase price for subscriptions and products?
A.
You can easily find pricing on the PayrollOrg website. Use the Directory by Category, and select the product you are
interested in under the “Publications” heading. Pricing is available for members, colleagues, and nonmembers, with
members receiving the largest discount. Unlike other companies, PayrollOrg is upfront with prices, and everyone pays the
same price. You do not have to request prices, nor do we “customize” them for you.
Q. Is the purchase price for a subscription a one-time fee?
A.
No. Your purchase price gives you access to 1 year of the subscription service. If you purchased Payroll Source Plus®, Federal
and State Payroll Compliance Resource, or any of the standalone products, including The Payroll Source® Online, you will
have access to the publication(s), along with the content updates that are made during that 1-year period at no extra charge.
This is similar to other online payroll publications in the industry.
Q. Can I share my subscription?
A.
No. When you purchase a subscription, you are buying an individual or single-user license in accordance with PayrollOrg’s
intellectual property protection policy. See the separate Terms and Conditions of Use. You use your PayrollOrg ID or email
and password to sign in and you will see that stamped on your downloaded or printed file along with the PayrollOrg
copyright to protect against use infringement.
Q. How do I justify the cost of Payroll Source Plus® to my employer?
A.
PayrollOrg offers Payroll Source Plus®, an online payroll compliance and research-ready library, at a competitive and
affordable price for payroll professionals. Online competitor publications are typically two to three times this cost and
may include services you do not need. At PayrollOrg, we have a unique combination of expert staff who contribute to the
publications. Our staff attorneys research, write, and update the publications. Our Government Relations team works
directly with government agency leaders and lawmakers, making sure we have the latest information, and that the payroll
impact is known. Finally, our expert payroll trainers, who are all payroll practitioners, explain the practical impact of
compliance requirements, with detailed examples. With this dedicated team all contributing their first-hand knowledge
and expertise, we feel the quality and value of the products is far superior to competing products.
Q. Will the cost of my subscription drastically increase every year I renew?
A.
No. PayrollOrg increases the prices on products and services in line with annual consumer price index increases. While you
can expect a modest increase when you renew, you will not be surprised by an enormous increase in your subscription price.
PayrollOrg BOOKSHELF Frequently Asked Questions
Q. Is there an auto-renewal feature I can use for my subscriptions so I have uninterrupted
access?
A.
Yes. To set up auto-renewal, sign in to your account on the PayrollOrg website and click on your name to view your
account information. Click on “My Subscriptions.” From there, select the subscription you would like to have auto-renewal
for. You will then see a toggle button that will allow you to turn the auto-renewal feature on.
Once auto-renewal is selected, you will receive an email confirming your enrollment. You will be sent a notice 30 days in
advance of your renewal date. The Auto-Renewal Terms and Conditions explain more about how the feature works.
Q. I’m considering purchasing a product on the Bookshelf. Where can I get more information?
A.
If you want to learn more about the Bookshelf, there are a wide variety of resources on the Help tab, including a 60-minute
tutorial webinar, a How to Use the Bookshelf guide, help videos, and these FAQs (see “More Information” on page 8
for links). If you are a member of PayrollOrg, you use the Bookshelf to access Payroll Currently, which you receive as a
membership benefit.
Q. How do I find the purchase price for subscriptions and products?
A.
You can easily find pricing on the PayrollOrg website. Use the Directory by Category, and select the product you are
interested in under the “Publications” heading. Pricing is available for members, colleagues, and nonmembers, with
members receiving the largest discount. Unlike other companies, PayrollOrg is upfront with prices, and everyone pays the
same price. You do not have to request prices, nor do we “customize” them for you.
Q. Is the purchase price for a subscription a one-time fee?
A.
No. Your purchase price gives you access to 1 year of the subscription service. If you purchased Payroll Source Plus®, Federal
and State Payroll Compliance Resource, or any of the standalone products, including The Payroll Source® Online, you will
have access to the publication(s), along with the content updates that are made during that 1-year period at no extra charge.
This is similar to other online payroll publications in the industry.
Q. Can I share my subscription?
A.
No. When you purchase a subscription, you are buying an individual or single-user license in accordance with PayrollOrg’s
intellectual property protection policy. See the separate Terms and Conditions of Use. You use your PayrollOrg ID or email
and password to sign in and you will see that stamped on your downloaded or printed file along with the PayrollOrg
copyright to protect against use infringement.
Q. How do I justify the cost of Payroll Source Plus® to my employer?
A.
PayrollOrg offers Payroll Source Plus®, an online payroll compliance and research-ready library, at a competitive and
affordable price for payroll professionals. Online competitor publications are typically two to three times this cost and
may include services you do not need. At PayrollOrg, we have a unique combination of expert staff who contribute to the
publications. Our staff attorneys research, write, and update the publications. Our Government Relations team works
directly with government agency leaders and lawmakers, making sure we have the latest information, and that the payroll
impact is known. Finally, our expert payroll trainers, who are all payroll practitioners, explain the practical impact of
compliance requirements, with detailed examples. With this dedicated team all contributing their first-hand knowledge
and expertise, we feel the quality and value of the products is far superior to competing products.
Q. Will the cost of my subscription drastically increase every year I renew?
A.
No. PayrollOrg increases the prices on products and services in line with annual consumer price index increases. While you
can expect a modest increase when you renew, you will not be surprised by an enormous increase in your subscription price.
