7 |bookshelf.payroll.org
PayrollOrg BOOKSHELF Frequently Asked Questions
MULTI-USER LICENSES
Q. How do I purchase Payroll Source Plus®, The Payroll Source® Online, or Federal and State
Payroll Compliance Resource for multiple people?
A.
For significant cost savings, a multi-user license is available for three or more people at the same company or in the
same local chapter. This is a smart option for payroll departments and other groups, including local chapters. PayrollOrg
members receive the largest discount and will pay less than half the cost of a regular subscription if they have three
or more users. Only the purchaser of the multi-user license needs to be a PayrollOrg member to receive the member
price for all users in the group. For example, if you have three people buying a multi-user license: one member and two
nonmembers – all three will each pay the member price as long as the PayrollOrg member places the order. Each person
uses his or her own PayrollOrg ID or email and password to access his or her own subscription. For more information, go
to payroll.org and search for “multi-user license.”
Q. Do I have to buy multi-user licenses in certain increments?
A.
Multi-user licenses start at three people at the same company or in the same local chapter. You can buy additional licenses
in any increment if the users are at the same company or in the same local chapter. Other companies often require you
to buy a larger number of minimum licenses and in certain increments (e.g., 10, 15, 20). PayrollOrg does not require you to
buy licenses you will not use and do not need. Pricing is set incrementally (for 3-5, 6-10, 11-20, 21-50, and 51-100 users) and
decreases at each level (i.e., the price per user is lower the more you buy).
Q. How do I activate a multi-user license?
A.
Contact PayrollOrg Customer Service by phone or email to set up your individual users. All activation codes are good for
1 year from the date of purchase. The code must be redeemed within 15 days of purchase for a full year of access. Once
licenses are purchased, they cannot be refunded.
TRANSFERRING SUBSCRIPTIONS
Q. What happens if I have a 1-year subscription and I leave my company? Do I still have the
subscription or does it stay with my company?
A.
It depends on who purchased the 1-year subscription. If it was a personal purchase, then the subscription stays with you
and you can continue to use your PayrollOrg ID or email and your password to log into My Bookshelf. However, if your
company purchased the subscription, it may request a transfer of the subscription from you to another employee. The
company should contact PayrollOrg Customer Service at 210-224-6406 or customerservice@payroll.org.
FPC OR CPP EXAM PREPARATION
Q. Can I use The Payroll Source® Online to study for the CPP exam?
A.
Yes. By using The Payroll Source® Online, you can get an overview of the key topic areas on the CPP exam. Sections 1-14
of the The Payroll Source® cover payroll topics. At the end of each section there are Review Questions and Exercises,
which contain true or false questions and multiple choice questions to test your payroll knowledge. Some sections contain
practice problems to solve.
Section 15 helps payroll professionals prepare for the CPP exam. This section also contains four practice tests that each
have 25 sample questions, for a total of 100 sample questions. There are also an additional 100 multiple choice bonus CPP
exam questions and answers that you can use to test your knowledge. The answer key for these questions lists the section
in The Payroll Source® that explains the payroll concept the question is testing. Remember that a number of study aids
are available as additional preparation for the CPP exam. No one study tool should be considered the only basis for exam
preparation.
PayrollOrg BOOKSHELF Frequently Asked Questions
MULTI-USER LICENSES
Q. How do I purchase Payroll Source Plus®, The Payroll Source® Online, or Federal and State
Payroll Compliance Resource for multiple people?
A.
For significant cost savings, a multi-user license is available for three or more people at the same company or in the
same local chapter. This is a smart option for payroll departments and other groups, including local chapters. PayrollOrg
members receive the largest discount and will pay less than half the cost of a regular subscription if they have three
or more users. Only the purchaser of the multi-user license needs to be a PayrollOrg member to receive the member
price for all users in the group. For example, if you have three people buying a multi-user license: one member and two
nonmembers – all three will each pay the member price as long as the PayrollOrg member places the order. Each person
uses his or her own PayrollOrg ID or email and password to access his or her own subscription. For more information, go
to payroll.org and search for “multi-user license.”
Q. Do I have to buy multi-user licenses in certain increments?
A.
Multi-user licenses start at three people at the same company or in the same local chapter. You can buy additional licenses
in any increment if the users are at the same company or in the same local chapter. Other companies often require you
to buy a larger number of minimum licenses and in certain increments (e.g., 10, 15, 20). PayrollOrg does not require you to
buy licenses you will not use and do not need. Pricing is set incrementally (for 3-5, 6-10, 11-20, 21-50, and 51-100 users) and
decreases at each level (i.e., the price per user is lower the more you buy).
Q. How do I activate a multi-user license?
A.
Contact PayrollOrg Customer Service by phone or email to set up your individual users. All activation codes are good for
1 year from the date of purchase. The code must be redeemed within 15 days of purchase for a full year of access. Once
licenses are purchased, they cannot be refunded.
TRANSFERRING SUBSCRIPTIONS
Q. What happens if I have a 1-year subscription and I leave my company? Do I still have the
subscription or does it stay with my company?
A.
It depends on who purchased the 1-year subscription. If it was a personal purchase, then the subscription stays with you
and you can continue to use your PayrollOrg ID or email and your password to log into My Bookshelf. However, if your
company purchased the subscription, it may request a transfer of the subscription from you to another employee. The
company should contact PayrollOrg Customer Service at 210-224-6406 or customerservice@payroll.org.
FPC OR CPP EXAM PREPARATION
Q. Can I use The Payroll Source® Online to study for the CPP exam?
A.
Yes. By using The Payroll Source® Online, you can get an overview of the key topic areas on the CPP exam. Sections 1-14
of the The Payroll Source® cover payroll topics. At the end of each section there are Review Questions and Exercises,
which contain true or false questions and multiple choice questions to test your payroll knowledge. Some sections contain
practice problems to solve.
Section 15 helps payroll professionals prepare for the CPP exam. This section also contains four practice tests that each
have 25 sample questions, for a total of 100 sample questions. There are also an additional 100 multiple choice bonus CPP
exam questions and answers that you can use to test your knowledge. The answer key for these questions lists the section
in The Payroll Source® that explains the payroll concept the question is testing. Remember that a number of study aids
are available as additional preparation for the CPP exam. No one study tool should be considered the only basis for exam
preparation.
